Frequently Asked Questions about our process
We realise that working with a consultant could be a new experience for many businesses or organisations in Vietnam. We also understand that businesses, quite rightly, are concerned about costs. So we’ve put together these FAQs around our process to put you at ease.
The most important take-away is that we have a clear process (meeting, proposal, plan, delivery) so you are always in control of your spend at every step of the way.
What can I expect in the first instance?
When you are considering working with Delicious Consulting, we will arrange a no-obligation meeting with you (either face-to-face or online) to discuss what you want to achieve, and your overall aims and objectives.
We will ask you lots of questions, and this will allow us to write a Proposal, which outlines what was discussed and how we propose to help you.
This Proposal is provided to you free of charge. You can either proceed as per the Proposal, or not. Entirely up to you.
What happens if I like your Proposal?
If you like the proposal and want to proceed, you will need to sign an Agreement which sets out the Statement of Work, and pay a non-refundable deposit (don’t worry, it’s not huge).
Once the Agreement has been signed and the non-refundable deposit received, we work with you to write or update a strategic Plan (e.g. marketing plan, employer branding plan, content marketing plan etc.). We are guarantee that you will not pay more than detailed in the Proposal and the Agreement. No nasty surprises.
What happens once the Plan is delivered?
Once the Plan has been written, it is yours to do with as you like. We are happy to help you deliver on this Plan or you might decide that you want to roll it out yourself because your have capacity in your business. That’s totally up to you!
If you would like us to help you deliver on the Plan, we will sign a new Agreement. If you are worried about the cost of engaging us for this phase, there are several ways to control your budget, including:
- A retainer, where you pay a fixed amount per month to deliver the plan
- Pick and choose from a “menu” of fixed price items that are aligned to your plan
- Packages of services
Have more questions?
If you have more questions about our process and costs, please don’t hesitate to contact us. We’ll be more than happy to have a chat with you.